We at Mannastores help businesses and individuals buy original
products from United Kingdom or United States and deliver to anywhere in
Nigeria. Due to rapid expansion and focus on serving our esteemed customers
better with unparalleled appetite to deliver greater value at all times, we
call on exceptional candidates to come and build an empire within our fine and
progressive company.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service
questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and explaining the
best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by
collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing
customer information.
Contributes to team effort by accomplishing related results as
needed.
Any other duties assigned by Management
Essential Personal
Specifications: Customer Service,Product Knowledge, Quality
Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening,
Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Salary: attractive
with performance related bonus
Send your
resume to our email address admin@mannastores.com or call 08033858078 or 07015196473 for more
information.
Location:48, Allen avenue Ikeja Lagos
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